Legal Considerations for Selling Online.
When planning to sell products online, the law in your specific country and internationally is an essential consideration. Each country has its own legal rules and terms. The list below uses the UK as an example, but I recommend taking professional advice from the e-retail industry bodies in your country.
- A Brief Overview of Items that are Often Within Distance Selling Regulations:
- You must give detailed and clear information about the services and goods you offer on your website, including product prices and shipping.
- When a customer has ordered you must send them confirmation. This can be in way of an automated email acknowledgement.
Delivery of products should be made within 30 days of the order date, unless otherwise stated.
Your customer has the right to cancel an order within 7 working days (Monday– Friday). This period runs from the day after the delivery date.
The effective date of a cancellation is the date on which your customer raised the cancellation with you
Your customer must cancel in writing, be it email, returns process on your site, by letter or fax
A refund must be actioned as soon as you can but within 30 days maximum
You can request that the goods are returned within a set period or as soon as possible
You can collect the goods yourself via courier if agreed, be it at a cost or free of charge
Legal Factors for Selling Online.
When intending to sell items online, what the law states inside your specific country and worldwide is a vital consideration. Each country features its own legal rules and terms. This list uses the United kingdom for example, however i recommend taking professional advice in the e-retail industries inside your country.
A Short Summary of Products which are Frequently Within Distance Selling Rules:
You have to give detailed and obvious details about the help and goods you are offering in your website, including product prices and shipping.
Whenever a customer has purchased you have to send them conformation. This is often in method of an automatic email acknowledgement.
Delivery of items ought to be made within thirty days from the order date, unless of course otherwise mentioned.
Your customer has the authority to cancel a purchase within 7 business days (Monday– Friday). This era runs from the next day the delivery date.
The effective date of the cancellation may be the date which your customer elevated the cancellation along with you
Your customer must cancel on paper, whether it is email, returns process in your site, by letter or fax
Reimbursement should be actioned when you are able to but within thirty days maximum
You are able to ask that the products are came back inside a period of time or as quickly as possible